Communication for Safety
Building the communication skills that keep patients and clients safe and teams strong.
Communication for safety: short, practical modules on the language, hierarchy and feedback gaps internationally trained clinicians face in Australian teams.
Buy both courses for $150 — save $50 when you purchase Communication for Safety and Gender, Autonomy & Safe Practice together.
Buy the bundle →Course lessons
Relationships, Time and Trust at Work
How cultural differences in relationships, time, and trust shape everyday interactions in the workplace.
Direct and Indirect Communication
How "yes" can mean different things — and how misunderstanding can occur even when everyone believes they're in agreement.
Power Distance and Speaking Up
How cultural views of hierarchy can influence whether people feel able to raise concerns, and what this means for safety in practice.
Saving Face and Avoiding Shame
How the desire to avoid shame and preserve dignity can influence how people communicate, especially when things go wrong.
Health Literacy and Checking Understanding
How health literacy shapes understanding — and why checking understanding is essential for safe care.
Conflict Avoidance
How avoiding conflict can sometimes prevent important issues from being addressed, and what this means for safety in practice.
Non-verbal Communication
How non-verbal communication can be understood differently — and how this can impact connection and clarity.
Family Involvement
How family involvement and decision-making vary across cultures, and how to navigate this safely in clinical settings.